About us
Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. We are now one of the largest NHS providers in the country, working together as a group since 2016 and formally established on 1 October 2021.
Who are we?
Our dedicated team of around 20,000 staff – our NCA Family – delivers healthcare excellence to over one million people across Salford, Oldham, Rochdale and Bury, as well as providing more specialist services to patients from Greater Manchester and beyond.
Patients and service users may receive a range of integrated health and social care services at their home or in their community or be treated and cared for in one of our four hospitals – Salford Royal Hospital, The Royal Oldham Hospital, Rochdale Infirmary or Fairfield General Hospital in Bury. Our aim is to deliver consistently high standards of care to them all.
NCA works to save lives and improve lives. By joining forces with the partner organisations who share our values, we’re committed to enhancing the health of our local communities.
We also ensure we have the right people with the right skills in place to continuously improve the way people receive care, enabling resources, skills and expertise to be shared in the best possible way.
This means, no matter where people are treated, our aim is that they’ll experience the same high standard of safe, reliable, compassionate care.
Take a look at our locations and the services we provide:
Salford
Rochdale
Oldham
Bury
Our Values
Our values and behaviours define what’s important to us as we work alongside each other and with our patients and service users.
By living our values through everyday interactions, we can build a stronger, more resilient, and forward-thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.
Together, we will create a culture where care, appreciation and inspiration thrive.
If you’re thinking about joining us, this is what we will be looking for you to demonstrate:
Care: We listen and treat each other with kindness.
We shape and maintain an inclusive culture of empathy, respect, and person-centeredness in delivering safe, reliable, high-quality performance in all our services. We collaborate to learn and improve how we do things.
Behaviours:
- Provide the highest standard of care, with compassion and kindness.
- Communicate clearly, actively listen and be person centred.
- Seek to understand and empathise.
- Collaborate to deliver services that are safe and give confidence in our care.
Appreciate: We value and respect each others contribution
We recognise, value, and express appreciation for the contributions of our colleagues, partners, patients, service users and communities, openly acknowledging their contribution, collaboration and feedback.
Behaviours:
- Recognise and openly acknowledge how we all make a difference.
- Value and respect others and share in celebrating our successes.
- Treat people fairly, notice, champion and positively appreciate diversity.
- Provide constructive feedback to support growth and development.
Inspire: We speak up and find ways to be even better
We act with integrity and honesty; we see and notice, we ask and listen, and we decide and act; we learn from and with each other; we feel ownership for what we do. We are developed, empowered, and trusted to be our professional best to make decisions that make a difference.
Behaviours:
- Have a voice and act with integrity and honesty.
- Make time to learn, share and find new ways of working.
- Be positive, be open to change and empower others.
- Work with my team and other teams to agree and deliver best outcomes.
Vision 10: NCA 10 Year Strategy
A view of our next decade. Our Vision starts now.
With the Northern Care Alliance becoming one single NHS Foundation Trust on October 1 2021, we now have a clear focus on our ambitions and what we want to achieve.
Over the next decade, it’s our ambition that the NCA will become the safest and most effective organisation in the NHS.
We want it to be a place people all over the country will want to work. We want to challenge inequalities and improve health in all our Places.
We want to help improve the lives of patients, families and carers across all our communities. And of all our colleagues and volunteers within the NCA family – because we know that improving lives means supporting our People to be healthy and happy in their profession.
Our long-term plan, called Vision 10, combines years of listening, feedback and insight from our People, our Populations and our Partners across our health and care services, alongside learning from NHS organisations beyond our own.